Frequently Asked Questions
Find answers to common questions about our services, technology, and process.
General
Is TalkPath Live available in all 50 states?
Yes. Our network includes service providers licensed to serve in all 50 states.
What services does TalkPath Live offer?
TalkPath Live’s current service options include: speech-language therapy, occupational therapy, physical therapy, early intervention services, mental health and behavioral counseling, direct academic instruction, and psychoeducational assessment. All of these have been firmly established as viable and effective forms of telepractice.
What technology is needed?
All that’s needed is an internet-connected computer (desktop, laptop, or tablet) equipped with a camera, microphone, and speakers — all standard on today’s devices. Our technicians are readily available to assist with any questions or issues.
How do clients access TalkPath Live?
We use videoconferencing technology to connect clients with therapists. Clients also have access to TalkPath Classroom, our HIPAA, FERPA, and COPPA-compliant platform that offers therapeutic tools and exercises for anytime use. Our IT Department provides free unlimited tech support.
What happens if a scheduled appointment is missed?
We try to be as flexible as possible. For school clients, we allow some unbilled missed sessions due to student absenteeism. We ask for 24 hours’ advance notice of cancellation when possible so we can reallocate that time slot.
Is TalkPath Live always delivered one-on-one?
No, we also offer group therapy — clinically supervised sessions with more than two participants. Small-group therapy is an excellent and cost-effective option, and research shows it can be equally effective while also improving social skills.
Speech-Language Therapy
What qualifies TalkPath Live SLPs to deliver services?
Our network consists of only certified speech-language pathologists who are specially trained to provide online speech therapy and licensed to practice in the states where they treat clients. Our SLPs have extensive experience with both children and adults.
Is there evidence supporting online speech therapy?
Absolutely. For well over a decade, researchers and practitioners have been conducting studies and gathering data on the effectiveness of speech teletherapy. Visit our Research page for a list of studies.
Occupational Therapy
What equipment is needed for online OT?
In addition to a computer with an internet connection, an external webcam is used so the therapist can see the client’s hands and body when needed. Our therapists strive to use common household materials during sessions.
How does online OT work?
Just like in person! Therapists may incorporate web-based tools into your customized treatment plan, but often use familiar activities like modeling clay, yoga, games, and more. An e-helper (any adult present) acts as our hands during sessions.
Early Intervention
How are EI services provided via telehealth?
TalkPath Live provides EI services using a secure video connection. The therapist supplies a link the family can use to log in to a private therapy room for each session. Family members act as eHelpers to implement strategies recommended by the therapist.
Is telehealth effective for early intervention?
Yes. Outcomes measures show progress equal to or greater than in-person services. The collaborative nature of telehealth helps families understand the hows and whys, resulting in more carryover between sessions. Multiple states have adopted telehealth EI statewide after successful pilot programs.
For Therapists
Is TalkPath Live accepting new therapists?
Yes, always! As our client base grows, so must our network of exceptional therapists. If you’re passionate about what you do, we invite you to submit an application or call 855-274-9582 to learn more.
Ready to Get Started?
Learn how TalkPath Live can support your school or schedule a free consultation.