Is TalkPath Live available in all 50 states?

Yes. Our network includes service providers licensed to serve in all 50 states.

Is TalkPath Live accepting new therapists?

Yes, always! Our greatest asset is our pool of clinicians, because they’re our points of contact with the individuals we serve. As our client base grows to reach more people in need of exceptional services, so must our network of exceptional therapists. If you’re passionate about what you do and want to convey that passion over the screen, one-to-one, with clients you’re licensed to treat, we invite you to submit an application here. You can also call our call center at 855-274-9582 to learn more about applicant requirements.

What technology is needed to use TalkPath Live?

All that’s needed for live sessions with one of our therapists is an Internet-connected computer (desktop, laptop, or tablet) equipped with camera, microphone, and speakers — all standard on today’s electronic devices. For speech therapy clients who also wish to take advantage of our proprietary TalkPath Classroom practice platform, it, too, can be accessed online, but it can also be accessed offline via our iOS app downloaded to an iPad. The technological requirements to use TalkPath Live are quite minimal, and our technicians are readily available to assist with any questions or issues.

How do clients access TalkPath Live?

We use videoconferencing technology to connect our clients with our therapists. As part of our product, clients are also able to take advantage of TalkPath Classroom, our HIPAA, FERMA, and COPPA-compliant private and secure proprietary platform that offers a host of speech-language therapeutic tools and exercises for anytime use. After outfitting clients with what they need to access and use our program, our IT Department offers free unlimited tech support and ensures that clients and clinicians connect safely and confidentially.

What happens if a scheduled appointment is missed?

We understand that unforeseen occurrences sometimes cause clients to be unavailable for scheduled sessions during designated times, and we try to be as flexible about that as we can. For our school clients, for instance, we allow for some unbilled missed sessions because we appreciate the issue of student absenteeism affecting daily schedules. However, in most cases, to make sure that other clients’ therapy time isn’t negatively impacted by unexpected scheduling changes, we ask for 24 hours’ advance notice of cancellation when at all possible so that we can reallocate that time slot to someone else who may be waiting for availability. TalkPath Live reserves the right to charge a fee (up to but not exceeding 50% of the session price) if less than 24 hours’ notice is given.

What qualifies TalkPath Live SLPs to deliver speech-language services?

Our network of therapists consists of only certified speech-language pathologists who are specially trained to provide online speech therapy and who are licensed to practice in the states in which they treat clients. Our team of SLPs has extensive experience providing therapy for children and adults, and we’re adding to that team every day to extend our reach even farther and to offer even more specialization.

Does TalkPath Live offer more than one-on-one therapy?

Yes. TalkPath Live can also be delivered as group therapy, which is defined as clinically supervised and directed speech therapy sessions with more than two participants. Small-group therapy is an excellent option for a few students in the same school who need the same type of targeted attention or for a few residents in the same health care facility who are dealing with similar types of challenges and could thus benefit from a group setting (not to mention the benefits of cost-sharing!). Research shows that group speech therapy, for example, is equally as effective as independent speech therapy and is also a great way to improve interaction with others and gain/regain social skills.

Is there any evidence supporting the efficacy of online speech-language therapy?

Yes, absolutely. For well over a decade, researchers and practitioners have been conducting studies and gathering data on the best and most effective uses of speech teletherapy. You can start with a partial list of recent research articles here. TPL can supply an even fuller list for interested parties or you can find plentiful research studies online that endorse, explain, and evidence this modern-day therapy delivery method.

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